EdwardOrwell123BlakeStreetAnaheim,CA54321(321)555-9999edwardorwell@gmail.comJOBOBJECTIVEMarketingRepresentativeinthefieldofEducationHIGHLIGHTSOFQUALIFICATIONS□Historyofrepresentingorganizationswithprofessionalismandintegrity□Creativeandenthusiasticaboutparticipatingincommunityeducationalprograms.□Demonstratedcommunicationskills,bothwrittenandoral.□Ahard-workingteammemberwhogetsalongwellwitheveryone.PROFESSIONALACCOMPLISHMENTS2006—presentGeneralMotorsClub,Anaheim,CACustomerCareRepresentative□Handlenumerouscalls,promotingenrollmentandcontractprograms,oftenexceedingdailycallquotas.□Scheduleandimplementpresentationsfornewrepresentatives,toteachthestrategiesandtacticsforexcellentcustomerservice.□Maintainpositivereputationandcultivateexcellentlong-termrelationshipswithmembersusingafriendlyapproachtoquestionsandproblems.2003—2006MainAvenueLibrary,SantaBarbara,CAAssistantLibrarian□Assistedintutoringandtestpreparationprogramsaspartofthelibrary’sinstructionalservices.□Coordinatedwithlocalschools,principals,counselors,PTApresidents,schooldistricts,andcommunityorganizationstogenerategrassrootsmarketingcampaignsthatinvolvedword-of-mouthsales,communityevents,referralsources,andsupportoflocalemployers.EDUCATIONOngoingcourseworkinInternationalStudiesAnaheimUniversity,Anaheim,CACOMMUNITYSERVICE2004—presentKidPride,TeenMentor2003—2005DisasterReliefandPrevention,NeighborhoodCoordinatorEdwardOrwell123BlakeStreetAnaheim,CA54321(321)555-9999edwardorwell@gmail.com求职意向教育行业市场代表个人资质□良好的职业素养，沉着稳重，诚实正直□创造性和富有热情地在参与到社区的教育计划当中□展示出良好地口头和书面交流能力□工作努力，优秀的团队合作者职业成就2006年至今通用汽车俱乐部，加州客户维护代表□处理大量的客户电话，推广学习报名和合同类教学计划，通常能够超额完成任务□制定和实施培训新客户代表日程，教授客服技术技巧□维护良好的声誉，运用友善的方式来为会员答疑解惑，培养优质长期的客户关系2003—2006主干道图书馆，圣巴巴拉，加州助理图书管理员□作为图书馆指导服务中的一部分，协助完成辅导和备考计划□协调当地的学校，校长，入学指导员，家长会主席，学区，以及社区组织等草根阶层来发起市场推广活动，包括口碑传播，社区销售，转介绍资源，以及当地企业领导人的支持教育背景国际关系课程在读Anaheim大学,加州社区服务2004年至今KidPride,青少年指导员2003—2005灾害救助和预防组织,街区协调员